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Services Affected by Government Shutdowns


The Department of Veterans Affairs has issued a “Veterans Field Guide” to help veterans understand how their benefits would be affected if the federal government ever shut downs. The Field Guide lists services that will be available, those that will be suspended, and appropriate phone numbers to contact departments with any questions.

Most of the critical services would still be available to veterans and families. The VA programs that would not be affected:

  • All Health Care Services
  • Counseling Services and Crisis Prevention Lifeline
  • Disability Compensation and Pension Payments
  • GI Bill Benefits and Payments
  • SGLI/VGLI Life Insurance Processing
  • VA Home Loan Processing
  • Claims Processing (Delayed)
  • Internments and other services at National Cemeteries (Modified Schedules)
  • VA Call Centers (Except GI Bill)
  • VA Regional Offices (Limited Availability)

The services that would be suspended or reduced include:

  • No decisions on claims appeals or motions will be issued by the Board of Veterans Appeals
  • New education and vocational rehabilitation benefits processing
  • New compensation and pension benefits processing
  • Recruiting and hiring of Veteran job applicants will cease
  • GI Bill Call Center
  • Debt Management Center
  • Presidential Memorial certificates will not be processed
  • Interments at National Cemeteries will be conducted on a modified rate
  • Overseas Military coordinator operations will be suspended.
  • VA Secretary Correspondence with veterans and VSOs suspended
  • All Outreach and Public Awareness Activities suspended
  • VA’s main and hospital Social Media Web sites will be updated intermit¬tently (Facebook, Twitter, Blog, etc.)

Get the full Veteran's Field Guide here.

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